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That would be nice to know, our non profit organization is struggling to get a Braintree account enabled and their customer support just doesn't answer us.
by ognarb 5y ago
That would be nice to know, our non profit organization is struggling to get a Braintree account enabled and their customer support just doesn't answer us.
- styles 5y agoWe used Braintree and during the time they were bought out by PayPal and all th terrible PayPal support was integrated. We could never reach a live person at Braintree again and ended up switching processors. It's scary to think a processor can't answer a phone call but hold your entire business' money in their hands.
- weasel_whiplash 5y agoFor what it's worth, we recently tried to get a new Braintree account set up (this summer) and ended up in the same situation. After a few months of trying to get in touch with them, a coworker of mine was told that Braintree is being integrated into PayPal and is no longer accepting new customers. We ultimately had no other choice than to switch payment processors.
- ognarb 5y agoThanks for the information. Looks like we will need to look at another payment processor and adapts our code to it...