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Last time Patrick was on HN customer support duty: https://news.ycombinator.com/item?id=28522784 https://news.ycombinator.com/item?id=28522784

• chinathrow 5y ago
  Yeah and it worked last time. As a Stripe customer myself with way less revenue than OP, I worry about this a lot. How can any sane company terminate any client with revenue (any size) without having been in contact to sort issues before hand or if not possible, to terminate them with a grace period? This is insanity.
  • janoc 5y ago
    You don't know what the OP has left out of their post. I am pretty sure Stripe didn't terminate a major customer like that overnight because some admin or bot got bored.
    • chinathrow 5y ago
      Correct, but they stated they're in delayed fulfillment within the travel vertical.
    • busymom0 5y ago
      Google often does that to Google play developers so I don’t see why stripe can’t?