It seems like one of the reasons rental car companies can get away with absurd stuff is because people see it as their only option. That's rarely the case. If p

It seems like one of the reasons rental car companies can get away with absurd stuff is because people see it as their only option. That's rarely the case. If people started taking the bus, the rental cars companies would probably have to improve their customer service, because they certainly won't be able to compete on price.