I think you are being totally unfair. If they auto renewed, then YOU set them up to auto renew. If they auto renewed, this means you let them keep your billin

I think you are being totally unfair. If they auto renewed, then YOU set them up to auto renew. If they auto renewed, this means you let them keep your billing information on file. They spam me once every week to remind me that my auto renew domains are going to auto renew. And my own personal anecdote, right before one of my domains auto-renewed I got a polite call from a CSR making sure that I was aware the domain was going to auto renew.