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Driving away in an almost new car with a few basic checks of what condition the car is in, verifying you have a valid licence and means of paying is something I
by dazc 5y ago
Driving away in an almost new car with a few basic checks of what condition the car is in, verifying you have a valid licence and means of paying is something I would expect to be less than 100% streamlined towards my own convenience.
I have rented from Enterprise several times and can't really complain. Not much of a story there, I guess?
- jackson1442 5y agoSeems relatively simple to streamline to me. Charge an authorization hold to the card for the total cost, scan + verify their ID (doctor's offices and airports already do this in under 30 seconds), do a quick docusign-esque thing on the computer (for those of you that want to read the contract, you could read yours off to the side while others go, when you're done you'll be helped next). Then just send the customer off to the lot to get keys + vehicle condition check.
- dazc 5y agoYour experience must be far worst than mine because what you just decribed isn't that much different from what actually happens. I should admit that I have only rented locally though from a fairly small office where the manager knew me by first name after 2 or 3 hires. The process became dramtically more efficient after this.