Unsurprising. I have found Ubisoft customer support pretty abysmal. I pre-ordered the latest Assassin’s Creed directly from Ubisoft thinking it was better than

Unsurprising. I have found Ubisoft customer support pretty abysmal. I pre-ordered the latest Assassin’s Creed directly from Ubisoft thinking it was better than buying it from Amazon. It got delivered to the wrong address, so I opened a ticket. They ignored the ticket for weeks despite me sending follow ups every few days, so I eventually raised a dispute with PayPal to get a refund, which I received. Ubisoft finally responded to the ticket at that point, saying that I “may have issues making purchases from the store in the future” due to the reversed payment. So basically, they no longer want me as a customer because I tried to get a refund for a game they failed to deliver.