A good percentage of resolving App Store problems for big companies is somebody at the submitting company calling up somebody they know at Apple high enough on

A good percentage of resolving App Store problems for big companies is somebody at the submitting company calling up somebody they know at Apple high enough on the food chain who will unblock things personally. That and the business implications of a public complaint ("will Apple retaliate against us?") are why you see blog posts from individuals about App Store problems and not from big companies. You would think if you make Apple several million dollars that they'd give you a dedicated account rep or something (like AWS, or nearly any other large managed service company does). Newp. $1 or a million dollars, you're all the same to The Big A.