The internet has made a lot of things more convenient (sending mail, ordering goods and services for example) but there were solutions to these problems before

The internet has made a lot of things more convenient (sending mail, ordering goods and services for example) but there were solutions to these problems before (postal mail, catalogs, phone/mail order, etc). The new stuff (social media in particular, and the instantaneous, always-connected nature of things in general, and the privacy-invading tendencies of online providers) is what we haven't figured out yet, and where most of the negative effect is coming from.