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At AWS support has a direct line to product and engineering service teams so if support can’t resolve it, there is an engineer on call who can help out dependin
by amznbyebyebye 5y ago
At AWS support has a direct line to product and engineering service teams so if support can’t resolve it, there is an engineer on call who can help out depending on the need. Worst case they don’t support what is needed and it goes on the backlog.