> is actually criminal So is arson. Newsflash: sometimes people do criminal things. But we try to design to cope with it rather than just saying ‘but they are

> is actually criminal So is arson. Newsflash: sometimes people do criminal things. But we try to design to cope with it rather than just saying ‘but they aren’t allowed to start that fire so no need to guard against it.’ And it turned out it was the norm, hence the huge panic to fix it in so many buildings.