One of the biggest issues I have observed is employees who do not use the products they work on. This opinion will probably offend some, but I believe to make a

One of the biggest issues I have observed is employees who do not use the products they work on. This opinion will probably offend some, but I believe to make a great product you need to be passionate about it, and if you're passionate about it, you are going to try to use it. There comes a point in an organization's life where the engineering team is no longer passionate about the product - perhaps just see it as a 9-5 - and the product inevitably stagnates until it's overcome by a group of passionate engineers. FAANG engineers are smart - but nailing the polish on a product requires passion and testing.