For what it’s worth, almost every phone call to Toyota corporate in Dallas gets transcribed, categorized, and shared with many employees in the company so it’s

For what it’s worth, almost every phone call to Toyota corporate in Dallas gets transcribed, categorized, and shared with many employees in the company so it’s worth doing. Emails do too but they show up second after the phone call transcriptions. App reviews on apps like Entune and Enform are read out-loud weekly; sometimes daily. However, Toyota corporate in Dallas is second fiddle to the Toyota in Japan and has decision making power for only some things. They certainly listen to the customer.