I think the meeting of the minds happens at the point where it reaches what the customer should know. That is, the customer is not only agreeing to the T&C, the

I think the meeting of the minds happens at the point where it reaches what the customer should know. That is, the customer is not only agreeing to the T&C, they're agreeing that they should know what is contained in the T&C (even if they don't really know). But the point you're trying to make touches on contract ergonomics (is that even a thing?) and why I try to make contracts that are as short and to the point as possible. Maybe some lawyer will tell me I'm making a mistake, but of course it's a mistake not to rack up billable hours ;) Most people are making an agreement in good faith. Bad actors will exploit a three page contract or a one thousand page contract.