4 ms·

If I have business outcomes that are dependent on people receiving my emails, it's difficult for me to be in a situation where the other person may need to, at

If I have business outcomes that are dependent on people receiving my emails, it's difficult for me to be in a situation where the other person may need to, at some point, be told that they aren't getting my emails because I'm on some kind of "hipster email system" which they are no doubt going to perceive it to be. They're probably going to wonder why they are wasting their time with me when I can't even get something "as simple as email" right. For personal email I'd probably consider it.

tommek4077 5y ago
Hipster mail system. Also known as "mail like we've done it the last 4 decades". Strange!
- nexuist 5y ago
  Also known as "God damn it Bob just make a gmail account we're trying to run a business here."
- Underphil 5y ago
  I think the commenter was trying to prove that point. It's not a hipster email system, but non-technical folks will perceive it as such.
  - fareesh 5y ago
    Correct
feanaro 5y ago
Well that's just because you're presenting it completely incorrectly. It's their system that is misclassifying their email, not you being on a "hipster" email system, whatever that means. At no point is it your system's fault so don't even begin to start phrasing it as such.
- fareesh 5y ago
  Non-technical folks will just tell you that they don't have this problem with anyone else, and will likely get more annoyed when you present it that way. Since it's 2021, depending on which part of the world you are in, you may even be accused of "gaslighting".
  - saltminer 5y ago
    Especially since some systems will just silently drop messages that seem "too spammy" instead of just sending them to the spam box. From your perspective, your email was delivered successfully. But to the recipient, you claim to have sent an email that is nowhere to be found in their inbox or spam folder, and if they contacted IT (keep in mind that 90% of people won't even bother doing this much), they'd say it was never received - why should they believe you?
    - feanaro 5y ago
      I've never had this problem personally.
  - feanaro 5y ago
    From my own experience, this hasn't been a problem in real world situations.
Jenda_ 5y ago
I see it the opposite way. I send a business email, it does not arrive, or it arrives after 20 minutes. When using the company's gmail, I cannot get any diagnostics - is it stuck somewhere in the queue? on their side, on our side? is it being greylisted? when will the server retry and the greylisting will allow the email to pass? is the target mailbox full? was there a TLS problem with the primary MX server and the backup one was used? When using my "hipster solution" (actually Postfix) I just grep their domain in mail.log and immediately see what has happened; I can use postqueue to retry or remove the email from the queue, etc. AFAIK there is some interface in business gsuite, available only to domain admin and not regular users, where a limited subset of the above can be done. The same applies for inbound email too -- they claim they are trying to send me an email, or getting an email from something like a network printer fails. Good luck trying to find inbound email logs for the entire gmail.
- mekster 5y ago
  Point is Gmail etc would work without you being a Unix admin. I didn't know emails in and out of Gmail get stuck so often. Besides, there's a bounce email that describes errors.

tommek4077 5y ago

Hipster mail system. Also known as "mail like we've done it the last 4 decades". Strange!

nexuist 5y ago
Also known as "God damn it Bob just make a gmail account we're trying to run a business here."
Underphil 5y ago
I think the commenter was trying to prove that point. It's not a hipster email system, but non-technical folks will perceive it as such.
- fareesh 5y ago
  Correct

feanaro 5y ago

Well that's just because you're presenting it completely incorrectly. It's their system that is misclassifying their email, not you being on a "hipster" email system, whatever that means. At no point is it your system's fault so don't even begin to start phrasing it as such.

fareesh 5y ago
Non-technical folks will just tell you that they don't have this problem with anyone else, and will likely get more annoyed when you present it that way. Since it's 2021, depending on which part of the world you are in, you may even be accused of "gaslighting".
- saltminer 5y ago
  Especially since some systems will just silently drop messages that seem "too spammy" instead of just sending them to the spam box. From your perspective, your email was delivered successfully. But to the recipient, you claim to have sent an email that is nowhere to be found in their inbox or spam folder, and if they contacted IT (keep in mind that 90% of people won't even bother doing this much), they'd say it was never received - why should they believe you?
  - feanaro 5y ago
    I've never had this problem personally.
- feanaro 5y ago
  From my own experience, this hasn't been a problem in real world situations.

Jenda_ 5y ago

I see it the opposite way. I send a business email, it does not arrive, or it arrives after 20 minutes. When using the company's gmail, I cannot get any diagnostics - is it stuck somewhere in the queue? on their side, on our side? is it being greylisted? when will the server retry and the greylisting will allow the email to pass? is the target mailbox full? was there a TLS problem with the primary MX server and the backup one was used? When using my "hipster solution" (actually Postfix) I just grep their domain in mail.log and immediately see what has happened; I can use postqueue to retry or remove the email from the queue, etc. AFAIK there is some interface in business gsuite, available only to domain admin and not regular users, where a limited subset of the above can be done. The same applies for inbound email too -- they claim they are trying to send me an email, or getting an email from something like a network printer fails. Good luck trying to find inbound email logs for the entire gmail.

mekster 5y ago
Point is Gmail etc would work without you being a Unix admin. I didn't know emails in and out of Gmail get stuck so often. Besides, there's a bounce email that describes errors.