> Complete speculation; but I wonder if... If we're going into pure speculation mode I think we might also want to include that maybe their outages are staged

> Complete speculation; but I wonder if... If we're going into pure speculation mode I think we might also want to include that maybe their outages are staged and have factored in that the temporary bad press and paying out SLA credits is more profitable because it guides existing customers to start scaling to multiple AWS regions to offset these infrequent downtime events in 1 specific region at a time. For example if you have hosting on US West but now to help reduce time down you duplicate your infrastructure in the EU region then I'm pretty sure the outcome here is if you were paying $6,000 a month before now you would be paying $12,000 a month (+/- any regional cost differences). Realistically I don't believe this is the case but it's not impossible.