And I would have happily created a PR for their open source version that they generously give away for free, but the bug is in their web server configuration fo

And I would have happily created a PR for their open source version that they generously give away for free, but the bug is in their web server configuration for their hosted product, so they need to put the fix in. I didn't feel I was being unreasonable asking for free use of their product for a year (after which I would obviously have to pay), for a web app I am writing which currently has practically zero traffic. As bug bounties go, it wasn't a bad deal I thought.