> I know how dumb customers can be (...) This sort of personal attack is unwarranted and extremely unfair. AWS is renowned for it's byzantine and ever-changing

> I know how dumb customers can be (...) This sort of personal attack is unwarranted and extremely unfair. AWS is renowned for it's byzantine and ever-changing and expanding nature, to the point it's outright practically impossible to know extremely basic things such as what are you paying for and how much you are paying.