My mom had a heart attack about a month ago and while the hospital system in Seattle isn't hitting the redline of having to triage, the level of care you get is

My mom had a heart attack about a month ago and while the hospital system in Seattle isn't hitting the redline of having to triage, the level of care you get is definitely lower than what I've seen in the past and its very busy all the time. You're going to have to put on your best "can I talk to your manager" level of aggressively trying to get through the system. Everyone there is overloaded and burned out from what I could see. Normal rates of influenza in the winter don't do this.