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Yes, a good apology always explains what is being done to prevent the wrong from happening again. I think we're saying the same thing.
by eli 5y ago
Yes, a good apology always explains what is being done to prevent the wrong from happening again. I think we're saying the same thing.
- kodah 5y agoPotentially. What I explicitly dislike is the mea culpa portion (and subsequent apology grading, where people try to derive some intent) Rather, I like "responses" with a plan. Is that the same as an apology to you, even without explicitly saying "I'm sorry"?