Date and time handling is one of the areas that is surprisingly difficult, for something that appears "simple". It tends to cause a lot of frustrations, and I c

Date and time handling is one of the areas that is surprisingly difficult, for something that appears "simple". It tends to cause a lot of frustrations, and I can see this person struggling with all the different use cases and wants the readers to know it's not their fault. Otherwise it could generate questions in support forums.