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> So after the Ubiquiti debacle… I was in this same boat, but did you know that data breach was completely fabricated by a disgruntled employee? They didn’t ac

> So after the Ubiquiti debacle… I was in this same boat, but did you know that data breach was completely fabricated by a disgruntled employee? They didn’t actually leak any data or had any real breach. It’s still not great that this was doable, but at some level, someone has to have the keys to the kingdom. https://news.ycombinator.com/item?id=29411775 https://news.ycombinator.com/item?id=29411775 I think Ubiquiti makes really nice gear for prosumers, and it is completely unfair that their good reputation has suffered so much over this incident.

bpye 5y ago
There was more to the debacle, for example, putting ads for their other products in the controller UI.
- sgarman 5y ago
  Or the new version of their controller software missing huge chunks of functionality causing you to keep switching from new UI to old UI depending on what you needed to get done.
  - universenz 5y ago
    Although to be fair, while this has been super annoying, they are slowly getting there with recent releases. It definitely has the new product manager 'start from scratch clean slate' vs 'inherited mess' while co-existing vibes. Once they have hit parity, the cadence of this new team's releases should turn into a feature because they are consistently releasing updates/fixes way differently to previous management. I still hate that the iOS Protect UX/UI has never used their own app beyond 9-5, as dark mode was removed and the interface is PURE WHITE. The iOS Network UX/UI designer has clearly used their app at night, hence a dark mode existing.
  - icelancer 5y ago
    I think most of the complaints about UI are overblown (as commenters in this thread have pointed out) but this one is absolutely brutal. Sitemap works in one UI but not the other; some features work in new but not old... ridiculous.
- azinman2 5y ago
  Given their inexpensive pricing, as long as they only do that in their admin interface and don’t mess with my packets, it’s not worth throwing the baby out with the bath water in my book… especially since there are no real competitors offering good hardware with nice UI.
  - rhizome 5y ago
    Does Ubiquity use a standard ad network architecture that allows code from unknown third parties to run within your network?
    - azinman2 5y ago
      It’s Ubiquiti advertising their own products.
      - andrewxdiamond 5y ago
        More specifically, the ads are embedded into the software, not loaded dynamically
        rhizome 5y ago
        Well that's a rare thing, so imagine my surprise. ;)
petre 5y ago
We have an EdgeRouter. The firmware is super annoying, I couldn't get it to do everything that I want, boring stuff that is easy with FreeBSD or OpenBSD and PF, Linux or Mikrotik for that matter. IPv6 also is only configurable from the console. The hardware us good though, does lots of pps. Too bad its ruined by annoying software.
- kiwijamo 5y ago
  I was able to enable IPv6 through the web interface when I used an EdgeRouter about a year or so ago. Even some of the Wizards turns it on for you if you want (IIRC) although you can go into the manual configuration to set it up. I ended up switching to Microtik due to my unease with Ubiqiti. Have to say however I found it more difficult to set up IPv6 on the Microtik, so another point for the EdgeRouter's IPv6 support there.

bpye 5y ago

There was more to the debacle, for example, putting ads for their other products in the controller UI.

sgarman 5y ago
Or the new version of their controller software missing huge chunks of functionality causing you to keep switching from new UI to old UI depending on what you needed to get done.
- universenz 5y ago
  Although to be fair, while this has been super annoying, they are slowly getting there with recent releases. It definitely has the new product manager 'start from scratch clean slate' vs 'inherited mess' while co-existing vibes. Once they have hit parity, the cadence of this new team's releases should turn into a feature because they are consistently releasing updates/fixes way differently to previous management. I still hate that the iOS Protect UX/UI has never used their own app beyond 9-5, as dark mode was removed and the interface is PURE WHITE. The iOS Network UX/UI designer has clearly used their app at night, hence a dark mode existing.
- icelancer 5y ago
  I think most of the complaints about UI are overblown (as commenters in this thread have pointed out) but this one is absolutely brutal. Sitemap works in one UI but not the other; some features work in new but not old... ridiculous.
azinman2 5y ago
Given their inexpensive pricing, as long as they only do that in their admin interface and don’t mess with my packets, it’s not worth throwing the baby out with the bath water in my book… especially since there are no real competitors offering good hardware with nice UI.
- rhizome 5y ago
  Does Ubiquity use a standard ad network architecture that allows code from unknown third parties to run within your network?
  - azinman2 5y ago
    It’s Ubiquiti advertising their own products.
    - andrewxdiamond 5y ago
      More specifically, the ads are embedded into the software, not loaded dynamically
      - rhizome 5y ago
        Well that's a rare thing, so imagine my surprise. ;)

petre 5y ago

We have an EdgeRouter. The firmware is super annoying, I couldn't get it to do everything that I want, boring stuff that is easy with FreeBSD or OpenBSD and PF, Linux or Mikrotik for that matter. IPv6 also is only configurable from the console. The hardware us good though, does lots of pps. Too bad its ruined by annoying software.

kiwijamo 5y ago
I was able to enable IPv6 through the web interface when I used an EdgeRouter about a year or so ago. Even some of the Wizards turns it on for you if you want (IIRC) although you can go into the manual configuration to set it up. I ended up switching to Microtik due to my unease with Ubiqiti. Have to say however I found it more difficult to set up IPv6 on the Microtik, so another point for the EdgeRouter's IPv6 support there.