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> Capital One sided with the airline and closed my case. Guess you can't depend on chargebacks like I thought you could. Yes people tend to have a slightly del
by CPLX 5y ago
> Capital One sided with the airline and closed my case. Guess you can't depend on chargebacks like I thought you could.
Yes people tend to have a slightly delusional view of how effective chargebacks can be based on limited experiences. If you're fighting with a small merchant like a local store or a non famous online merchant you're going to win basically every time.
If you're fighting with a rental car company, an airline, a hotel chain, a household name company, or similar, it's an entirely different story. The interaction has much more to do with who's more valuable to the card issuer than who's right.