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> They specifically end that warranty at a fixed point after the EOL date without regard to sale date. TP-Link's warranty says otherwise: > The limited warran
by commoner 5y ago
> They specifically end that warranty at a fixed point after the EOL date without regard to sale date.
TP-Link's warranty says otherwise:
> The limited warranty starts from the original data of purchase and is only applicable to the original purchaser of the product.
> If the defective product(s) are discontinued, end of life, or out of stock, TP-Link will issue a replacement with product(s) of equivalent value or features.
TP-Link is the company that made a promise to support its routers for 2 years from the date of purchase, not the retailer.
Edit: I do agree that the retailer has a responsibility to provide refunds for returns of products that are not fully functional at the time of sale or within the retailer's return period. But, that doesn't cancel the manufacturer warranty, which is separate and almost always lasts longer than the retailer's return period.
- jeffbee 5y ago"Warranties on products that are discontinued will be limited to a period of (5) years from the end of sale date."
- commoner 5y agoThat sentence is under the "Limited Lifetime Warranty" section. TP-Link's "Home and Smart Home Class" routers have a 2-year warranty, not a lifetime warrranty. Also, as others have noted, the OnHub is still being sold.