4 ms·

That's not accurate, at least in the United States. Product warranties are issued by manufacturers, and Google's pages for TP-Link[1] and Asus[2] confirm this.

That's not accurate, at least in the United States. Product warranties are issued by manufacturers, and Google's pages for TP-Link[1] and Asus[2] confirm this. The manufacturer warranty is 2 years for both the TP-Link[3] and Asus[4] OnHub models. If there were a class action, it would be against TP-Link and Asus. These manufacturers would then take the losses into consideration before collaborating with Google in the future. [1] https://support.google.com/product-documentation/answer/6279787 https://support.google.com/product-documentation/answer/6279... [2] https://support.google.com/product-documentation/answer/6314187 https://support.google.com/product-documentation/answer/6314... [3] https://www.bestbuy.com/site/tp-link-google-onhub-ac1900-dual-band-wi-fi-router-black/4409400.p?skuId=4409400 https://www.bestbuy.com/site/tp-link-google-onhub-ac1900-dua... [4] https://www.bestbuy.com/site/asus-onhub-wireless-ac-router-with-nat-firewall-slate-gray/4588401.p?skuId=4588401 https://www.bestbuy.com/site/asus-onhub-wireless-ac-router-w...

jeffbee 5y ago
Those are not implied warrantees. Please read https://en.wikipedia.org/wiki/Implied_warranty https://en.wikipedia.org/wiki/Implied_warranty
- commoner 5y ago
  Yes, maufacturer warranties are not implied warranties. They are explicit promises from the manufacturer to repair or replace products that fall below certain standards within a period of time. For example, the TP-Link limited warranty explicitly identifies TP-Link USA Corp. as the warrantor: > TP-Link USA Corp. (“TP-Link USA”) provides a limited warranty on all eligible TP-Link products purchased in the United States. https://www.tp-link.com/us/support/replacement-warranty/ https://www.tp-link.com/us/support/replacement-warranty/
  - jeffbee 5y ago
    They specifically end that warranty at a fixed point after the EOL date without regard to sale date. If you buy a wifi router and you take it home and it cannot be setup because that backing services have been turned down, it is the retailer with whom you have a claim. They sold you a product that was not suited to its purpose.
    - commoner 5y ago
      > They specifically end that warranty at a fixed point after the EOL date without regard to sale date. TP-Link's warranty says otherwise: > The limited warranty starts from the original data of purchase and is only applicable to the original purchaser of the product. > If the defective product(s) are discontinued, end of life, or out of stock, TP-Link will issue a replacement with product(s) of equivalent value or features. TP-Link is the company that made a promise to support its routers for 2 years from the date of purchase, not the retailer. Edit: I do agree that the retailer has a responsibility to provide refunds for returns of products that are not fully functional at the time of sale or within the retailer's return period. But, that doesn't cancel the manufacturer warranty, which is separate and almost always lasts longer than the retailer's return period.
      - jeffbee 5y ago
        "Warranties on products that are discontinued will be limited to a period of (5) years from the end of sale date."
        commoner 5y ago
        That sentence is under the "Limited Lifetime Warranty" section. TP-Link's "Home and Smart Home Class" routers have a 2-year warranty, not a lifetime warrranty. Also, as others have noted, the OnHub is still being sold.

jeffbee 5y ago

Those are not implied warrantees. Please read https://en.wikipedia.org/wiki/Implied_warranty https://en.wikipedia.org/wiki/Implied_warranty

commoner 5y ago
Yes, maufacturer warranties are not implied warranties. They are explicit promises from the manufacturer to repair or replace products that fall below certain standards within a period of time. For example, the TP-Link limited warranty explicitly identifies TP-Link USA Corp. as the warrantor: > TP-Link USA Corp. (“TP-Link USA”) provides a limited warranty on all eligible TP-Link products purchased in the United States. https://www.tp-link.com/us/support/replacement-warranty/ https://www.tp-link.com/us/support/replacement-warranty/
- jeffbee 5y ago
  They specifically end that warranty at a fixed point after the EOL date without regard to sale date. If you buy a wifi router and you take it home and it cannot be setup because that backing services have been turned down, it is the retailer with whom you have a claim. They sold you a product that was not suited to its purpose.
  - commoner 5y ago
    > They specifically end that warranty at a fixed point after the EOL date without regard to sale date. TP-Link's warranty says otherwise: > The limited warranty starts from the original data of purchase and is only applicable to the original purchaser of the product. > If the defective product(s) are discontinued, end of life, or out of stock, TP-Link will issue a replacement with product(s) of equivalent value or features. TP-Link is the company that made a promise to support its routers for 2 years from the date of purchase, not the retailer. Edit: I do agree that the retailer has a responsibility to provide refunds for returns of products that are not fully functional at the time of sale or within the retailer's return period. But, that doesn't cancel the manufacturer warranty, which is separate and almost always lasts longer than the retailer's return period.
    - jeffbee 5y ago
      "Warranties on products that are discontinued will be limited to a period of (5) years from the end of sale date."
      - commoner 5y ago
        That sentence is under the "Limited Lifetime Warranty" section. TP-Link's "Home and Smart Home Class" routers have a 2-year warranty, not a lifetime warrranty. Also, as others have noted, the OnHub is still being sold.