A few years ago Netflix had a problem processing the payment for my subscription. They charged me again, also had problems, charged again. 3 times, every time t

A few years ago Netflix had a problem processing the payment for my subscription. They charged me again, also had problems, charged again. 3 times, every time the money left my account as the bank confirmed. A few days later, with no warning, they suspended my account while I was watching a movie. I don't like the power these companies have in relation with their customers. The customer has no power at all, in most cases. In my case I had to ask the bank to revert the charges and close my Netflix subscription, but it was just ~ $30-40 at stake, not a $50,000 car. How many times cars are repossessed without any fault of the customer?