I don't know how long you've been on the Internet, but if this post leads to a helpful resolution and gets indexed, that's precisely how we end up with a bunch

I don't know how long you've been on the Internet, but if this post leads to a helpful resolution and gets indexed, that's precisely how we end up with a bunch of neophytes asking us how to get their <anything> working again. I get wanting to be kind and empathic and all that, but think about how this impacts the platform. There are better, more appropriate platforms for this, this is not it.