First to get this out of the way: I fully sympathize and hope some hn user with privileges at facebook can escalate this to the appropriate people to quickly ge

First to get this out of the way: I fully sympathize and hope some hn user with privileges at facebook can escalate this to the appropriate people to quickly get it resolved. This isn’t the first post of this kind. What is new however is, that non-techies are signing up for hn accounts to get things resolved. I don’t blame CrzyLngPwd for advising her to post here, I probably would be giving the same advice if a relative was involved. People working at FAANG‘s don’t log in to hn to fix their companies processes by performing ad-hoc tech support and they shouldn’t have to. We should all (whether FAANG or not) lobby management within our organizations to ensure that proper appeals processes are in place. It is in the interest of the employees as well as the company. Because while it was fine to have no appeals available when „The Internet“ was a fun hobby for a select few, it is decidedly not fine, when millions of livelihoods depend on the whims of automated appeals processes. You can bet your RSUs that governments will step-in sooner or later and institute tedious (and perhaps inappropriate) procedures set in (regulatory) stone, if the industry doesn’t manage to self regulate in an effective way. You don’t know when it’s coming, maybe the golf buddy of an influential Senator gets banned on Facebook without any recourse or the Wife of a Member of the European Parliament loses access to her Google Account and we might see this issue regulated out of existence. I‘d much rather the industry takes initiative now and solves this Problem on it‘s own. It costs some money but it’s not Rocket Science | Brain Surgery.