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Thank you. I know, I am confused (and VERY concerned!) by the fact I had 2FA and they managed to get into my account and somehow stole money out of my bank acco
by lsjfd 5y ago
Thank you. I know, I am confused (and VERY concerned!) by the fact I had 2FA and they managed to get into my account and somehow stole money out of my bank account! It's made me very suspicious now of so much!
Sometimes the "download your information" option is there, but when I click on it just says an error.
- bencollier49 5y agoCould you confirm if the purchase was made through Facebook Marketplace, or if they got your card details and somehow made the purchase elsewhere? My question above assumes that the purchase was on Marketplace.
- lsjfd 5y agoI really don't know, but it was definitely on FB. The transaction on my bank statement was "FACEBK" followed by a reference with numbers and letters. I did search for what it might be and it seemed from other people's experiences it might be some kind of FB advertising? Certainly nothing to do with me! I was really upset and so relieved that my bank helped me sort it out.
- lsjfd 5y agoI will just add that my FB account was suspended on 13th Dec and on 15th Dec I saw £200 'pending' out of my bank account with the "FACEBK" ref thing which I reported it to my bank straight away that night. Sadly on the morning of 16th Dec it went out of my account, but my bank sorted it for me very swiftly later that day.
- bencollier49 5y agoTo my mind the fraud people probably poisoned your account in the hope that you would be locked out of FB and wouldn't notice the transaction.