I'm just going to say it. There isn't a lot you can do. Not to be harsh but Facebook doesn't care that you're a mom, have two or ten daughters, what you've us

I'm just going to say it. There isn't a lot you can do. Not to be harsh but Facebook doesn't care that you're a mom, have two or ten daughters, what you've used it for, etc. This is a well known issue with tech giants, and because they give away their services for free in exchange for advertisements, you don't have a lot of recourse when trying to get other parties to help you on this. > I am so upset because I have so many memories on the account with my Grandma and Grandad (both deceased), photos and videos of my two young daughters growing up, as well as many others. Very big mistake. Facebook is not a government or public-owned entity, they are a private company. This doesn't help you get anything back, but in the future NEVER have the only copy of anything important on a single service. You should have a computer or USB drive (you can get them for iPhones) and store your important photos and pictures on it. At the very least make sure your important photos, pictures, etc. are on another non-Facebook service like Google Drive. There's a lot of talk about what Facebook should do and other sympathizing/emotionalizing on this thread, but none of that is going to make Facebook do anything different. - Factory reset your home router and update the password on it to a secure one. Get your ISP or a tech-savvy friend to help you with this. - Work with someone tech-savvy to save the data on your home PC if you use one and reinstall the operating system. If your PC had any malware spying on you this will take care of it. - It wouldn't be too bad to treat this like an identity theft situation. Update every password to every account you use - email, banks, etc. It's a good time to go through any online services you use and disable/delete accounts you don't use. - Prepare for the possibility you may not get access to this account again. If someone else you know has access to your profile you should be able to download pictures and videos from that account from a computer. - If work requires you to have a Facebook account, the only thing you can really do is try to make another one. Do this from a work computer if you can. - If you primarily used Facebook to talk with family, try to get everyone on an alternate platform, such as Whatsapp or Telegram. I would also start collecting more direct methods of contact such as phone numbers and email addresses and make sure your phone contacts are up to date. Facebook can't take these away from you.