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I opened FB and it said my account was suspended for violating community guidelines, and was given the option to "Disagree". I disagreed and was prompted to up
by lsjfd 5y ago
I opened FB and it said my account was suspended for violating community guidelines, and was given the option to "Disagree".
I disagreed and was prompted to upload a photo of my ID, which I did.
That was all on Mon 13th Dec. Since then whenever I log into my FB account, it says:
"...you disagreed with the decision
ON 13 DECEMBER 2021
It usually takes us just over a day to review your information.
Your account is not visible to people on Facebook and you can't use it."
And whenever I log out of my FB account, it says:
"This account will be disabled in X days
Are you sure that you want to log out?
You only have X days left to request a review. After that, your account will be permanently disabled."
Even though I've already disagreed with the decision and asked for a review. There's no other option for me to choose another review.
- bencollier49 5y agoDid you discover the £200 purchase separately? (I'm speculating that the deliberate upload of prohibited material was to get you locked out of your account so you couldn't reverse the purchase from inside FB).
- MerelyMortal 5y agoInteresting, could the purchase have been made through Facebook marketplace?
- Flankk 5y agoThe reason I ask is because Facebook phishing attacks are common. I am confused how an attacker was able to steal money from you when you have two-factor authentication enabled. In any case, if your account ends up being disabled there will be a link to download your information. Good luck.
- lsjfd 5y agoThank you. I know, I am confused (and VERY concerned!) by the fact I had 2FA and they managed to get into my account and somehow stole money out of my bank account! It's made me very suspicious now of so much! Sometimes the "download your information" option is there, but when I click on it just says an error.
- bencollier49 5y agoCould you confirm if the purchase was made through Facebook Marketplace, or if they got your card details and somehow made the purchase elsewhere? My question above assumes that the purchase was on Marketplace.
- lsjfd 5y agoI really don't know, but it was definitely on FB. The transaction on my bank statement was "FACEBK" followed by a reference with numbers and letters. I did search for what it might be and it seemed from other people's experiences it might be some kind of FB advertising? Certainly nothing to do with me! I was really upset and so relieved that my bank helped me sort it out.
- lsjfd 5y agoI will just add that my FB account was suspended on 13th Dec and on 15th Dec I saw £200 'pending' out of my bank account with the "FACEBK" ref thing which I reported it to my bank straight away that night. Sadly on the morning of 16th Dec it went out of my account, but my bank sorted it for me very swiftly later that day.
- bencollier49 5y agoTo my mind the fraud people probably poisoned your account in the hope that you would be locked out of FB and wouldn't notice the transaction.