My point did get muddled there in telling a story. It's that the teams were putting all this effort using quite literally millions of dollars of tech infrastru

My point did get muddled there in telling a story. It's that the teams were putting all this effort using quite literally millions of dollars of tech infrastructure, to create tech products to be delivered to very limited computers and slow networks. And the real point: the end product was never seen on the target hardware by those building the things. No clue. The web browser company assembled a usability lab, would get volunteer people to come in and try things out. But the feedback from that group was submitted as a report to a management group that was two layers above us. Chain the coders and designers to $350 laptops, at least one day a week.