but there's plenty legitimate reasons to criticize, and some people are doing it understanding the whole situation. True enough. And, in fact, I was wrong to c

but there's plenty legitimate reasons to criticize, and some people are doing it understanding the whole situation. True enough. And, in fact, I was wrong to call the consequences of the 3G redesign "bad". They're arguably bad for me, because what I want isn't necessarily the same as what the majority wants. But lots of people are very happy! Because they criticized the product, and Apple listened! Whether or not the 2G-to-3G design changes are bad or good isn't my main point. The point is that these changes were made in response to intense customer feedback -- Apple customers are scarcely apathetic -- and that just about all of the problems highlighted in the original article are side effects of this attempt to give customers what they asked for as quickly as possible. Wish AT&T would let people purchase the edge plan with the 3G phone though That would indeed be great -- although in my case the real stumbling block was the fact that I scored a spectacular own goal: back in January I switched to AT&T without buying an iPhone at the same time and locked myself out of the subsidy. In retrospect, that was foolish -- I assumed that the second-gen iPhone would be sold on the same terms as the first one, without a carrier subsidy. Until AT&T announced their subsidy policy, months later, I planned to buy a 3G phone, higher monthly price and all -- the cost differential isn't that big once the subsidy is included. The fact that I'm perfectly happy with my 2G phone is a serendipitous discovery.