This makes sense. The sort of users that leave any kind of feedback or even hang around long enough for you to gather statistics are those who think the product

This makes sense. The sort of users that leave any kind of feedback or even hang around long enough for you to gather statistics are those who think the product is pretty good, but there are just these small issues that they hope will get fixed. The users who think your product is complete crap try it, stop using it very early and never leave feedback or statistics for you to analyze.