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Not sure outside Europe, but here last time I checked it basically said that whenever you talk with a business account you are basically talking with Facebook,
by TrianguloY 5y ago
Not sure outside Europe, but here last time I checked it basically said that whenever you talk with a business account you are basically talking with Facebook, otherwise nothing else changes.
Still will be nice to have another opinion.
- dotancohen 5y agoSo it's like saying "Everything that you say to XYZ business we can listen in on"? Would we accept that from our phone companies? Does the term "business" include governments as well?
- mr_mitm 5y agoYes we would. Since regular phone calls aren't encrypted, not to speak of E2EE, phone companies can listen on all calls. Of course I suspect Meta actually will listen on business calls while traditional phone companies will most likely only do so after a court order, but we put the bar much higher with digital services compared to regular phone calls.
- tsherr 5y agoThat's because there's no monetary reason for the phone company to listen in but Facebook is all about listening and recording.
- dotancohen 5y agoI don't mean "can" as in "technically possible, even if they have no reason to". I mean "can" as in "explicitly invited, with the intention to use the data gathered to try to influence my opinion or viewpoints [1] in the future". [1] Advertising, and maybe political messages
- TrianguloY 5y agoIf you buy something from a shop, everything related to that transaction is known to the shop partners. If you talk to an automated machine over phone, everything you say will be recorded. This seems similar, all you say to the business will be logged by Facebook. But not because you use WhatsApp, but because the business choosed Facebook to "help" with all its transactions. If you talk to a business via telegram/Twitter/matrix/etc, and the business uses a Facebook backend, all you say can be recorded and used by Facebook. By business I'm referring to WhatsApp business accounts.
- shawnz 5y agoAs I understand it merely allows businesses to use tools hosted by Facebook if they want.
- TrianguloY 5y agoI had the impression it means all WhatsApp business accounts, no matter if they use the Facebook backend or not (because for a WhatsApp business account you need to use the WhatsApp business app, which is the one providing the service and possibly the Facebook backend itself). But I couldn't find any confirmation. There is a WhatsApp business API that is from Facebook, but apparently you don't necessarily need to use it.
- shawnz 5y agoThe WhatsApp business app uses E2E encryption just like the consumer app, so I don't see how that could be the case.