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In my experience maintaining software, raising the bar to report bugs is a really bad idea. 99.9% of your customers/users will just stop using your software whe
by newaccount74 5y ago
In my experience maintaining software, raising the bar to report bugs is a really bad idea. 99.9% of your customers/users will just stop using your software when they hit a bad bug. Only a tiny minority will bother to report bugs.
Github issues is already a pretty high barrier (you need a github account to post).
I make software targeted at a technical audience, and only 10% of bugs are reported on Github. So by requiring Github you already lose 90% of potential bug reports.
(numbers in this comment are very rough estimates)
- BrazzVuvuzela 5y agoBut youtube-dl is targeted at a technical audience (it's a command-line application; I know there are GUI wrappers but those aren't what that repo is for.) So by your numbers, youtube-dl would only miss 10% of legitimate bug reports.
- newaccount74 5y agoWhat I was trying to say is that even for a technical audience having to log in on Github is an obstacle and will reduce the number of reported bugs.