And that’s a bit hypothetical, but who you choose to do business with is your choice. Lyft in my experience has been pretty happy to give me my money back when

And that’s a bit hypothetical, but who you choose to do business with is your choice. Lyft in my experience has been pretty happy to give me my money back whenever I’ve had a problem. That’s the problem the OP ran into: Uber Eats didn’t just “mischarge” him, they refused to remedy the situation claiming impotence on their part. That’s what turns it from a “mischarge” into theft, and something a chargeback is both justified for and the correct remedy to resolve the situation.