I don't think older people expect to be treated like that. The salesman was ~half my age, and I knew someone ~twice my age who had bought and serviced a car th

I don't think older people expect to be treated like that. The salesman was ~half my age, and I knew someone ~twice my age who had bought and serviced a car there and simply said they had no such experience, like I had. I guess that older people do feel it's more of a faux pas to not return a call. But it's never been normal to go nuclear even so. I have wondered if the reason for weird stuff at car dealers is simply that, with a commission-based position, you can basically let anybody who thinks they can do it try, and some of them are going to be weird overconfident people. But I also figure that as a rule, really weird "customer service" is probably management coercion for some stupid reason.