4 ms·
Yup I made the mistake of doing this with oculus sending me 4(!) quest 2 unit's when I only ordered 1. They essentially ghosted me support wise so I did a char
by klipklop 5y ago
Yup I made the mistake of doing this with oculus sending me 4(!) quest 2 unit's when I only ordered 1.
They essentially ghosted me support wise so I did a chargeback. They then banned me from buying games. It took > 100 days to resolve it. Never buy hardware from oculus/facebook directly.
- vkou 5y agoA chargeback is a nuclear option, and pretty much every company you will ever deal with will burn you as a customer if you exercise it.
- ipaddr 5y agoIf you have to do a chargeback you should never give that company access to your credit card again.
- perl4ever 5y agoYes indeed, so, companies that you can't trust, but can't afford to piss off, should be the definition of anti-trust targets. In an ideal world.
- MaxBarraclough 5y agoApparently Steam used to have a policy of shutting down the accounts of people who did too many chargebacks, locking them out of whatever else they'd bought before. [0] I'm not sure whether they still do, although their refund policy has changed since [0]. I'm also unsure if it's even legal to do this, especially in countries with consumer protection laws. [0] https://news.ycombinator.com/item?id=14545053 https://news.ycombinator.com/item?id=14545053