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Sharing the opposite experience: 1 out of 5-10 orders I've placed over the years have arrived with missing/different items. Every time, I got refund either for
by oxplot 5y ago
Sharing the opposite experience: 1 out of 5-10 orders I've placed over the years have arrived with missing/different items. Every time, I got refund either for that item or the entire order instantly, effectively resulting in free meals. This is why I'm reluctant to use any other food ordering app since my experience trying to get a refund with the other ones have been bumpy.
- forty 5y agoI guess when there is a mistake they can put on the restaurant, they are happy to have the restaurant pay for the refund. When they do the mistake, understandably they'd rather keep the money too :)