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I had a similar issue with GrubHub. I ordered a pizza from a local shop. Got charged for it, drove there to pick it up and the pizza shop was closed. I opened

I had a similar issue with GrubHub. I ordered a pizza from a local shop. Got charged for it, drove there to pick it up and the pizza shop was closed. I opened a support ticket but GrubHub kicked me out of the support chat claiming my issue had been solved, and I couldn't open a new one. I meant to file a charge-back but never got around to it.

wackget 5y ago
You can open chargebacks for years after the fact. Do it.
- mandeepj 5y ago
  You sure? I believe there's only a window of 2-3 months. It has happened to me couple times
jjulius 5y ago
DoorDash refused to give me my money back four years ago and I haven't used them since. I'm not normally the kind of person to constantly complain about service or ask for refunds, but there was a period of time where their service was terrible. 90-120 minutes to get food, wrong food, spills, so on and so forth. My first complaint, they gave me credit for the full order. Used that on a second order, which I ended up canceling after 2 hours with no delivery, so they reapplied the credit. The next order was the same thing - 2 hours, no food. So I tried calling them and just asking them to give me my money back instead, and said that I no longer wanted to use their service. They refused, said I would only be offered credit, but they still closed my account and I get an error any time I try and log in. They just up and kept my ~$60.
- colanderman 5y ago
  DoorDash is/was awful. I don't think I ever got warm food from them. Haven't used them in years now.
  - hermes8329 5y ago
    Every one's experiences are different but i just switched from GrubHub because their drivers are assholes. door dash has been much better already I contacted grub hub about the problem but don't expect much acknowledgement. They did refund a dinner that was stolen pretty much instantly and comped me for a next meal for the troubles atleast. But that was just one good resolution over a number of instances where drivers simply don't give a fuck
    - colanderman 5y ago
      Oh I once had a driver from another service (GrubHub or UberEats, can't remember which) balance a pizza on top of a 1" wide metal railing.† But at least it was still warm. It's the worst of all worlds. We entered a Faustian bargain to allow these corporations to usher in techno-libertarian dystopia, but instead of the Hiro Protagonist we were promised, we get an angry Walter White. † Horizontally, not vertically, though really, who's counting?

wackget 5y ago

You can open chargebacks for years after the fact. Do it.

mandeepj 5y ago
You sure? I believe there's only a window of 2-3 months. It has happened to me couple times

jjulius 5y ago

DoorDash refused to give me my money back four years ago and I haven't used them since. I'm not normally the kind of person to constantly complain about service or ask for refunds, but there was a period of time where their service was terrible. 90-120 minutes to get food, wrong food, spills, so on and so forth. My first complaint, they gave me credit for the full order. Used that on a second order, which I ended up canceling after 2 hours with no delivery, so they reapplied the credit. The next order was the same thing - 2 hours, no food. So I tried calling them and just asking them to give me my money back instead, and said that I no longer wanted to use their service. They refused, said I would only be offered credit, but they still closed my account and I get an error any time I try and log in. They just up and kept my ~$60.

colanderman 5y ago
DoorDash is/was awful. I don't think I ever got warm food from them. Haven't used them in years now.
- hermes8329 5y ago
  Every one's experiences are different but i just switched from GrubHub because their drivers are assholes. door dash has been much better already I contacted grub hub about the problem but don't expect much acknowledgement. They did refund a dinner that was stolen pretty much instantly and comped me for a next meal for the troubles atleast. But that was just one good resolution over a number of instances where drivers simply don't give a fuck
  - colanderman 5y ago
    Oh I once had a driver from another service (GrubHub or UberEats, can't remember which) balance a pizza on top of a 1" wide metal railing.† But at least it was still warm. It's the worst of all worlds. We entered a Faustian bargain to allow these corporations to usher in techno-libertarian dystopia, but instead of the Hiro Protagonist we were promised, we get an angry Walter White. † Horizontally, not vertically, though really, who's counting?