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I thought chargebacks also result in bans typically? If anything, I'd expect CFPB arbitration to be less likely to result in a megacorp ban than a chargeback. B

I thought chargebacks also result in bans typically? If anything, I'd expect CFPB arbitration to be less likely to result in a megacorp ban than a chargeback. But I don't have any first or second-hand experience.

SllX 5y ago
Even if it did, why would you want to continue a relationship with a company that has taken your money and won’t return it? Especially if they banned me from their service for getting my money back. This isn’t a complex calculus. Don’t do business with companies that steal from you, especially when they get upset that you took your money back.
- runnerup 5y ago
  This is a bit simplistic and dismissive. If Uber and Lyft both mischarge me once, I may still find myself needing at least one of them while in a potentially tight spot.
  - SllX 5y ago
    And that’s a bit hypothetical, but who you choose to do business with is your choice. Lyft in my experience has been pretty happy to give me my money back whenever I’ve had a problem. That’s the problem the OP ran into: Uber Eats didn’t just “mischarge” him, they refused to remedy the situation claiming impotence on their part. That’s what turns it from a “mischarge” into theft, and something a chargeback is both justified for and the correct remedy to resolve the situation.
  - aronpye 5y ago
    Is there a place on Earth where there are Ubers but no local taxis?
    - runnerup 5y ago
      Tons. One of the main problems that Uber solved was taxis who would pick you up but then refuse to take you where you wanted to go because it wasn't in a high-volume tourist area. My friends and I played outside in the front lawn of a house in "Mid-City" district of New Orleans and called taxi cabs all day as an experiment. Every 30 minutes we'd call another taxi to come pick us up. Not one taxi arrived all day. All of them claimed they came, honked in the driveway, but no one came out. Again -- we were outside the whole day, with full view of the street and driveway. Also, a month earlier, the only taxi driver who once did drop me off there tried to illegally charge double until I called the police, who arrived after he left. Uber/Lyft we had no trouble with at all!

SllX 5y ago

Even if it did, why would you want to continue a relationship with a company that has taken your money and won’t return it? Especially if they banned me from their service for getting my money back. This isn’t a complex calculus. Don’t do business with companies that steal from you, especially when they get upset that you took your money back.

runnerup 5y ago
This is a bit simplistic and dismissive. If Uber and Lyft both mischarge me once, I may still find myself needing at least one of them while in a potentially tight spot.
- SllX 5y ago
  And that’s a bit hypothetical, but who you choose to do business with is your choice. Lyft in my experience has been pretty happy to give me my money back whenever I’ve had a problem. That’s the problem the OP ran into: Uber Eats didn’t just “mischarge” him, they refused to remedy the situation claiming impotence on their part. That’s what turns it from a “mischarge” into theft, and something a chargeback is both justified for and the correct remedy to resolve the situation.
- aronpye 5y ago
  Is there a place on Earth where there are Ubers but no local taxis?
  - runnerup 5y ago
    Tons. One of the main problems that Uber solved was taxis who would pick you up but then refuse to take you where you wanted to go because it wasn't in a high-volume tourist area. My friends and I played outside in the front lawn of a house in "Mid-City" district of New Orleans and called taxi cabs all day as an experiment. Every 30 minutes we'd call another taxi to come pick us up. Not one taxi arrived all day. All of them claimed they came, honked in the driveway, but no one came out. Again -- we were outside the whole day, with full view of the street and driveway. Also, a month earlier, the only taxi driver who once did drop me off there tried to illegally charge double until I called the police, who arrived after he left. Uber/Lyft we had no trouble with at all!