5 ms·
Yeah, this is a slam-dunk chargeback; the user has documented the disparity and documented their attempt at going through the businesses’ preferred channel. Ass
by paulgb 5y ago
Yeah, this is a slam-dunk chargeback; the user has documented the disparity and documented their attempt at going through the businesses’ preferred channel. Assuming that what’s presented is true, of course.
I guess chargebacks are less of a thing in the UK?
- bserge 5y agoThey're not a problem in my experience. At worst you'll get banned by the merchant. Bank never required proof or anything the few times I charged back (for not delivering the items for over a month, pre Covid).
- cabalamat 5y agoChargebacks are a thing in the UK, and the only time I've ever gone to my credit card company with one they resolved the issue properly.
- boros2me 5y agoChargeback is exactly what I'm going for, but need to wait until the payment settles (couple of days) and then I can start the dispute process (called my credit card provider right after I realised UberEats is not willing to refund), which with my credit card provider is the following: - Hold the phone for 40 minutes - Explain the situation - Wait for a paper letter on the post that includes an empty printed form with a return envelope - Fill out the form with the exact information I provided on the phone - Post the return envelope - Wait Fortunately I don't mind playing along and I'm pretty sure having this deliberately crazy process (instead of an online form) is a much bigger pain for my credit card provider (who are hoping for churn and people abandoning the process) than myself. Well, not me. It's not the £4, it's the principal.
- SllX 5y agoGood on you, mate! :)