I think the core of the disagreement between the "shit happens" camp and the "you're an insensitive clod" camp is differing understandings of the context of the

I think the core of the disagreement between the "shit happens" camp and the "you're an insensitive clod" camp is differing understandings of the context of the conversation. I'm pretty sure we all, in a personal conversation with someone who just went through this, would be somewhere close to "That sucks. Are you OK?" In a public discussion about whether it is appropriate to continue using Li-ion powered portable electronics, it seems natural that it's an entirely different discussion.