I keep remembering Difficult Conversations: How to Discuss What Matters Most fondly. I suspect that is where I had come across the most-dense (in good advice) c

I keep remembering Difficult Conversations: How to Discuss What Matters Most fondly. I suspect that is where I had come across the most-dense (in good advice) collection of approaches for talking about difficult things with people. I read it in my early 20s and feel like I've been using the recommendations ever since (I'm 36 now). It's written by people involved with the Harvard Negotiation Project after many years of practice with facilitating difficult conversations. https://www.amazon.com/Difficult-Conversations-Discuss-What-Matters/dp/0143118447 https://www.amazon.com/Difficult-Conversations-Discuss-What-...