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Getting past the absolute useless Facebook Concierge Support is impossible. And they cannot help with anything that's not a copy-paste from the faq. It's infuri
by michelb 5y ago
Getting past the absolute useless Facebook Concierge Support is impossible. And they cannot help with anything that's not a copy-paste from the faq. It's infuriating. A client's domain had gotten a restriction so they could not run ads with a link to their site (which they had been doing for years), but on inspection from the FB team, and the escalated team, it wasn't restricted at all, but nothing they could do/wanted to fix.
All these automated systems coupled with a total unwillingness to help, it just sucks. Google is even worse, as you often can't even send a mail somewhere.