That's what happens when you run your infrastructure on $5 servers, even if paying more, the company is optimized for people paying $5 and running mostly side p

That's what happens when you run your infrastructure on $5 servers, even if paying more, the company is optimized for people paying $5 and running mostly side projects. If you're doing anything serious, go with gcloud or AWS. Their support might suck as well, but 99,9% of the time the problem is your fault and not their service, because it is so widely used and so many businesses depending on it that they'll notice even the slightest issue on their platform.