Agreed. And also insist that they are required to label responses from ‘AI’ systems as such. I’ve had many experiences talking to Google support (for ads where

Agreed. And also insist that they are required to label responses from ‘AI’ systems as such. I’ve had many experiences talking to Google support (for ads where we are paying them thousands of dollars) where the responses which are allegedly from humans really seem like a conversation with an algorithm. They have also introduced fake empathy messages now which come across as patronising and insulting. For example I was trying to upgrade my YouTube premium account and 3 different support reps all said a variation of “I have a YouTube Premium Family account and when I can’t get access to it I feel concerned, so I know what you’re feeling.”