Over here (Australia) I’d say that banking and medicine do. Bank branches have greeters who figure out whether you need a longer appointment or a teller; docto

Over here (Australia) I’d say that banking and medicine do. Bank branches have greeters who figure out whether you need a longer appointment or a teller; doctors have receptionists. Even airlines (which have cut support staff) still have air host(esse)s who will help you in flight.