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I'm not saying they need tons and tons and tons of people. > And Account Safety/Support/Security/Compliance Customer Service is (almost everywhere) very much a
by tomc1985 5y ago
I'm not saying they need tons and tons and tons of people.
> And Account Safety/Support/Security/Compliance Customer Service is (almost everywhere) very much a bureaucracy.
Fine. At least in that world you can talk to someone. Bureaucrats, I can work with.
But tech just doesn't give a shit. We have this wreckless-to-ignorant willfull blindness to the flaws of what we build and having to exercise one's connections is the exact opposite of the so-called 'democratization' that everyone talks about. Our world practically vomits liberal values of equality and egalitarianism and yet we willfully submit our lives to machines that can shut us out for completely automated and imperfect reasons, with no real recourse save for the savvy and connected.
Like people need to be burning at the stake over this stuff. Enough is enough.