4 ms·
It's not about amount of staff. It's that bureaucracies, poorly run, provide incentives for people to stifle others for personal power. And Account Safety/Sup
by raymondtusk 5y ago
It's not about amount of staff.
It's that bureaucracies, poorly run, provide incentives for people to stifle others for personal power.
And Account Safety/Support/Security/Compliance Customer Service is (almost everywhere) very much a bureaucracy.
Who has skewered this all too true trope? Partial list:
- Hitchhikers Guide to the Galaxy (literally run by obstructionist bureaucracy)
- Zootopia (literal sloth in the DMV)
- Loki (TVA is literally a bloated bureaucracy)
I might even go further...bigger, in these cases, is worse. If it's not the lack of staff...then maybe it's too many.
- tomc1985 5y agoI'm not saying they need tons and tons and tons of people. > And Account Safety/Support/Security/Compliance Customer Service is (almost everywhere) very much a bureaucracy. Fine. At least in that world you can talk to someone. Bureaucrats, I can work with. But tech just doesn't give a shit. We have this wreckless-to-ignorant willfull blindness to the flaws of what we build and having to exercise one's connections is the exact opposite of the so-called 'democratization' that everyone talks about. Our world practically vomits liberal values of equality and egalitarianism and yet we willfully submit our lives to machines that can shut us out for completely automated and imperfect reasons, with no real recourse save for the savvy and connected. Like people need to be burning at the stake over this stuff. Enough is enough.